How it works
How Motored works
Every purchase is protected from payment to delivery. Here is how we keep it safe.
Escrowed payments
When you pay, the money sits in a Motored escrow account. Funds release to the seller only after you confirm the part fits. You have 14 days to raise a dispute — control stays with you the whole way.
Fitment guarantee
Every part lists an OEM code and a verified compatibility list. If the part doesn't fit your car as described, we refund or help you find a working alternative.
Disputes & returns
You have 14 days from delivery to open a dispute directly from the order page. Our team reviews evidence, talks with both sides, and decides within 3 business days.
Seller verification
Verified sellers pass business document, phone, and bank account checks before they get the blue "Verified" badge. Over 92% of sales flow through them.
Common questions about safety
- Is it safe to pay online?
- Yes. Your money is held in escrow and is only released to the seller once you confirm the part arrived and fits.
- Do used parts come with a warranty?
- Yes. Every purchase carries a fitment guarantee and a return window — if the part does not fit or does not match the description, you get your money back.
- How do I return a part?
- Start the return from your account inside the return window. Once the part is back with the seller, we refund to the original payment method.
- How does delivery work?
- Parts ship with DPD — to a parcel locker or to your address. Delivery inside Lithuania normally takes 1–3 business days and you can track the parcel in your account.
- How do I check whether a part fits my car?
- Every listing states which car the part came from — make, model, generation and years. Add your car to “My garage” and Motored will only show parts that fit. If a part still does not fit, we take it back.